FAQs

How long are shipping times?

Your products will arrive within 7-20 days from the date they are shipped.

What happens in the event of unsatisfactory?

If you are unhappy with your purchase for any reason, please contact us, and we will provide a full refund.

How can I track my orders?

Once your order has been dispatched, you will receive a tracking number that allows you to monitor your product’s journey.

What is your return policy?

We offer full refunds for eligible returns. Our goal is customer satisfaction, so if you're not happy with your purchase, reach out to us, and we’ll make it right.

Can I cancel my order?

Yes, cancellations are possible. If your product has not arrived within the expected timeframe, you may cancel your order.

What if I receive the wrong product?

No worries! You won’t need to return the incorrect item—we’ll provide you with a full refund.

Do you offer exchanges?

We don’t offer exchanges, but if the product isn’t what you expected, we’ll happily send you a replacement.